QR ordering for restaurants

Let customers scan and order without splitting the operation.

Joony Order adds a customer-facing QR layer to Joony POS. Guests browse a mobile menu and place orders without downloading an app, while the venue keeps menu administration, tickets, kitchen production and reporting connected behind the experience.

01

A simple customer path from scan to order

Place a QR code at a table, counter or private room. Customers open the mobile ordering experience in their browser, browse the menu, choose items and modifiers, and place the order from their own device.

The customer experience can support multilingual content, item imagery and promotions managed through the connected Joony operation.

  • Browser-based mobile ordering
  • Table, counter and private-room use cases
  • Items, modifiers and promotions
  • Multilingual customer experience
02

Keep the order inside the venue workflow

QR orders connect into the Joony POS operation instead of becoming a separate inbox for staff to re-enter. The order can move into the relevant kitchen or bar flow and remain part of the venue’s ticket and reporting records.

This keeps the customer convenience on the front end tied to the same operational process used by the service team.

  • Connected POS tickets
  • Kitchen and bar routing
  • Customer order follow-up
  • One operational record
03

Add QR ordering when the venue is ready

Joony Order is a connected add-on rather than a mandatory part of the core POS subscription. A venue can establish its POS, menu and production workflow first, then add customer ordering when the service model and team are ready.

The product team can help plan table mapping, menu preparation, customer payment context and rollout requirements.

  • Optional connected add-on
  • Shared menu administration
  • Rollout planning available
  • Works alongside staff-led ordering
Practical questions

What teams usually ask.

Answers based on the current Joony POS product and public plans.

Do customers need to install an app?+

No. Joony Order provides a browser-based mobile experience that customers open from a QR code.

Do staff need to re-enter QR orders?+

No. Joony Order is designed as a connected layer so customer orders can flow into the Joony POS and kitchen operation.

Can staff continue taking orders?+

Yes. QR ordering works alongside the staff-led table and counter workflows in Joony POS.

Is QR ordering included in every Joony POS plan?+

Joony Order is a connected add-on. Joony POS plans are integration-ready, and the product team can confirm the relevant add-on scope and pricing.