01

Scan, choose and order

Place a QR code at a table, counter or private room. Customers open the mobile ordering experience in their browser, browse the menu, choose items and modifiers, and place the order from their own device.

The customer experience can support multilingual content, item imagery and promotions managed through the connected Joony operation.

  • Browser-based mobile ordering
  • Table, counter and private-room use cases
  • Items, modifiers and promotions
  • Multilingual customer experience
02

Send QR orders to POS and kitchen

QR orders connect into the Joony POS operation instead of becoming a separate inbox for staff to re-enter. The order can move into the relevant kitchen or bar flow and remain part of the venue’s ticket and reporting records.

This keeps the customer convenience on the front end tied to the same operational process used by the service team.

  • Connected POS tickets
  • Kitchen and bar routing
  • Customer order follow-up
  • One operational record
03

Activate QR ordering when you need it

QR ordering is included in the current public Joony POS catalogue through Joony Order. A venue can establish its POS, menu and production workflow first, then confirm QR activation and setup with Joony when the team is ready.

The same menu and order workflow support both staff-led and customer QR ordering, so the venue does not need a separate operating record.

  • Included in the current public catalogue
  • Shared menu administration
  • Activation and setup confirmed before launch
  • Works alongside staff-led ordering

Frequently asked questions.

Do customers need to install an app?+

No. Joony Order provides a browser-based mobile experience that customers open from a QR code.

Do staff need to re-enter QR orders?+

No. Joony Order is designed as a connected layer so customer orders can flow into the Joony POS and kitchen operation.

Can staff continue taking orders?+

Yes. QR ordering works alongside the staff-led table and counter workflows in Joony POS.

Is QR ordering included in every Joony POS plan?+

QR ordering is included in the current public Joony POS catalogue through the connected Joony Order workflow. Confirm activation and rollout setup with Joony.